The Council of Refugee Women in Bulgaria supports its beneficiaries through its Programs for direct work with refugees and asylum seekers, in two directions:s Social Mediation and Humanitarian Assistance. Social Mediation The CRWB social mediators are representatives of the Bulgarian culture and of the Middle-Eastern culture as well. They are speakers of Bulgarian, Arabic, Farsi, English; they undergo a mandatory internal training and additional regular trainings on topics such as: humanitarian context in social work with persons coming from countries of armed conflicts; protection of children at risk; difficulties in social adjustment; measures in cases of domestic violence and gender based violence; reactions in a crisis situation, creating a safety plan, etc. Part of the social mediation team is based in the Registration and Reception Centers of the State Agency for Refugees with the Council of Ministers in Sofia city. This program allows the asylum seekers to have direct access to social support in terms of translations and facilitation of everyday communication, accompanying to to state institutions, social counseling and provision of information, coverage of expenses related to health and social emergencies for vulnerable persons. The same type of social support is provided to beneficiaries of international protection who have settled to live in the country. They are supported in their efforts to adjust in a different and unknown to them social, health and educational system. The social mediators provide counseling and information in cases related to education – entering school or kindergarten, registration in the National security system, provision of information and access to community based social services. Humanitarian Assistance In the CRWB office refugees and asylum seekers can receive basic items, according to their individual social situation. Within the frames of our humanitarian program, they have access to regular donations of clothes, shoes, blankets, cosmetics, baby products, children’s toys, school materials and supplies, kitchen and household supplies. Target campaigns for gathering of specific donations are organized to provide access to baby formula and cereals, small furniture, cleaning products, etc. We conduct researches on a regular basis, so that we are able to define all current needs and address them in a suitable manner. Newcomer asylum seekers, unaccompanied children, as well as persons in a difficult social, health and economic situation are considered with priority in the program –separated or widowed parents, persons, who have lost their close relatives and are living alone, families with more than three children, elderly persons and children with complex medical and psychological traumas. The donations in the Program are made both by big corporate donors – manufacturers and importers, as well as by individual donors – people who share their belongings and income in order to contribute to the CRWB target donation campaigns. Private individuals respond to our campaigns willingly, as well as large company employees as an internal initiative, or the company management itself with a corporate donation that covers current needs.